About

At Propark, we are committed to ensuring your asset is managed both effectively and efficiently.

OUR TECHNOLOGY

With the SKIDATA system, we are able to offer your visitors and guests a great customer experience with smooth, safe and convenient entry into our car parks. Regardless of the infrastructure in place, we are equipped to remotely monitor, control, and manage car parks, with our mobile team on hand to provide additional support whenever required.

We have a team of experienced staff available to manage your car park, tailored to meet the specific needs of your facility.

OUR PARTNERSHIP APPROACH

We collaborate closely with our clients, offering expert parking management services and carefully listening to their needs to ensure that the parking experience aligns with the facility’s broader strategy and customer experience goals.

We recognise that while the car park itself is not the final destination, it plays a critical role in facilitating access to it. The customer’s journey begins and ends in the car park, making it a key touchpoint. That’s why we are committed to ensuring the parking experience complements and enhances the overall customer experience of the facility.

OUR EXPERIENCE

In the last decade, the level of sophistication and strategic planning behind car park management has grown significantly. Delivering an exceptional customer car park experience is crucial not only to the success of the car park itself but also to the surrounding businesses that rely on its traffic and convenience.

With over ten years of experience in car park operations, our management team brings extensive expertise and in-depth industry knowledge to the table. This encompasses the design and development of automated systems, as well as the creation of detailed equipment specifications. Additionally, our team excels in managing day-to-day operations and implementing strategic plans to maximize revenue while enhancing the overall customer experience.

We prioritize delivering an exceptional customer experience for both the facility owner and the users. When the car park strategy aligns with the overall facility strategy, it creates substantial benefits for all stakeholders involved.

OUR CUSTOMER FOCUSED TEAM

Our operations room is run by a skilled and well-trained customer service team, with extensive experience in high-volume car park environments. With Propark managing your facility, you can rely on exceptional customer service at all stages of the process.